- How does the CARE50 launch offer work?
- The first 10 care plan subscribers pay 50% off their monthly price for the first 12 months, or until they cancel — whichever comes first. After year one the plan continues at its regular price. Use code CARE50 when you reach out; eligibility is confirmed when your plan starts.
- What counts as a small update?
- A task we can complete in about 30 minutes: text changes, image swaps, button or link changes, business-hour updates, service detail edits, and small layout adjustments.
- How fast are requests handled?
- Most requests are completed within 2 business days. Pro Care requests are prioritized and typically handled within 1 business day.
- Do unused updates roll over?
- No — plans reset monthly. If you rarely use updates, Basic Care usually fits better.
- What does “unlimited” mean on Pro Care?
- Unlimited small updates within fair use: one active request at a time, handled in order. It doesn’t convert into redesigns, new pages, or feature builds.
- What’s not included in care plans?
- Full redesigns, new pages, ecommerce builds, advanced integrations, custom features, major copywriting, and branding work — these are quoted separately, with a discount on Pro Care.
- Can I cancel anytime?
- Yes — month to month, no minimum term. Your site keeps working; you just take over updates.